- Our Guarantee
At PTC, we stand behind all of our products with a 30-day, money-back guarantee.
-If you receive an item which is not in the condition described, we will promptly provide you a postage-paid return label and issue you a complete refund (including shipping) upon its return.
-If your item doesn't fit or you don't want it, you can return it for a refund (less shipping).
If you have any issues with your order, please contact us and allow us to make it right. We will respond to all inquiries by the close of the next business day. Complete details of our return policy are included on each product detail page, and our FAQs page.